We’d love to hear from you
Got a burning question? A spicy complaint? A revolutionary product idea you think we should be stocking? Well, we want to hear from you! You put the 'Star' in 'FireStar' so as part of our extended team, your feedback is important to us. So if you want to let us know how we can improve, or just want to give us a verbal 'pat-on-the-back' for a job well done, then we encourage you to reach out to us.
Get instant answers to your questions with our new Help Centre, where the answers to over 90% of our customers queries can be found! Alternatively, check out our FAQs Page, where we've put together answers to your most commonly asked questions.
Had a search through our Help Centre and our FAQs Page and can't find what you need? No worries! You can reach out to our incredibly friendly, overwhelmingly polite, always happy to help Customer Support Team!
Just use the contact form below, or our on-site chat widget in the bottom right-hand corner of the screen, and your crucial question will find it's way by email to our ever-smiling Customer Support Team (seriously, they're always so happy, it's starting to creep us out a bit...)!